Privacy Policy

This Privacy Policy outlines how WaspThemes ("Company", "we", "us", or "our") collects, uses, maintains, and discloses information collected from users ("User", "you", or "your") of the EasyPic AI-powered image generation and editing platform ("Service") available via the website easypic.io and integrated within Canva. This privacy policy applies to the Service and all products and services offered by WaspThemes.

Information We Collect

When you use EasyPic, our AI-powered image generation and editing service, we may collect the following types of information:

Personal Information:

• Account information (email address, user ID) when you subscribe to our service
• Payment information (processed and stored securely by our payment processor Paddle.com - we do not store credit card details)
• Contact information when you reach out for customer support

Content and Usage Information:

• Text prompts and descriptions you submit for AI image generation
• Images you upload for editing, enhancement, or reference
• Generated images and editing history
• Usage patterns, feature interactions, and service analytics
• Preferences and settings within the application

Technical Information:

• IP address and approximate geographic location
• Browser type, version, and language preferences
• Device information (type, operating system, screen resolution)
• Cookies and similar tracking technologies
• Log data and error reports for debugging and service improvement

How We Use Your Information

We collect and use your information for the following purposes:

• To provide, maintain, and improve the EasyPic Service, including AI image generation and editing functionality
• To process your subscription payments and manage your account through Paddle.com
• To train, refine, and improve our AI models and algorithms for better image quality and accuracy
• To enforce our content policies and prevent generation of copyrighted, harmful, or inappropriate content
• To analyze usage patterns, trends, and user behavior to enhance user experience
• To provide customer support and respond to your inquiries
• To send important service updates, notifications, and security alerts
• To detect, prevent, and address technical issues, bugs, and security vulnerabilities
• To comply with legal obligations and enforce our Terms and Conditions

Data Storage and Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit using SSL/TLS protocols and encrypted at rest in our secure databases. We use Firebase and Google Cloud Platform for secure data storage and hosting infrastructure. Payment information is processed and stored exclusively by our PCI-DSS compliant payment processor, Paddle.com - we never store credit card details on our servers.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Third-Party Services and Data Sharing

We do not sell, trade, or rent your personal information to third parties. However, we share data with trusted third-party service providers who assist us in operating our service:

• Ideogram AI: Third-party AI service provider for image generation and editing. Your prompts and images are processed through their API to generate AI-powered visuals.
• Paddle.com: Payment processor for subscription management, billing, and tax collection. Paddle handles all payment information and is PCI-DSS compliant.
• Firebase and Google Cloud Platform: Cloud infrastructure for hosting, data storage, and authentication services.
• Canva: EasyPic is integrated within the Canva platform. User authentication and session data may be shared with Canva.
• Law Enforcement: We may disclose your information if required by law, court order, or governmental regulation.

These third parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze service usage, and gather demographic information about our user base. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our Service.

You can configure your browser to refuse cookies or alert you when cookies are being sent. However, some features of our Service may not function properly without cookies.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and improve our AI models. Generated images and prompts may be retained to train and improve our AI algorithms unless you request deletion.

Your Rights and Choices

Depending on your location and applicable laws (such as GDPR, CCPA), you may have the following rights regarding your personal information:

• Access: Request access to the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to certain processing of your personal information
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent for data processing where consent was the legal basis
• Opt-out: Opt-out of marketing communications and certain data collection

To exercise any of these rights, please contact us at support@waspthemes.com. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.

Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@waspthemes.com, and we will take steps to remove that information from our systems.

International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this Privacy Policy.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: support@waspthemes.com
• Website: easypic.io
• Company: WaspThemes

We are committed to resolving any privacy concerns you may have and will respond to your inquiries in a timely manner.